Privacy Policy

Last updated: September 11, 2025

This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit our website or contact us. We are committed to processing your data lawfully, fairly and transparently.

Data Controller

The data controller is TERASPACE d.o.o. ("we", "us", "our"). If you have any questions about this policy or your data, please contact us at [email protected].

Data We Collect

We may collect the following categories of personal data:

  • Contact details (name, email, phone, company)
  • Usage data (pages visited, device and browser information, approximate location)
  • Communication data (messages you send via forms or email)

How We Use Your Data

We process personal data to:

  • Respond to your inquiries and provide requested information
  • Operate, secure and improve our website and services
  • Comply with legal obligations

Legal Bases

We rely on the following legal bases under the GDPR:

  • Performance of a contract and steps prior to entering into a contract (Article 6(1)(b))
  • Legitimate interests in operating and improving our services and ensuring security (Article 6(1)(f))
  • Compliance with legal obligations (Article 6(1)(c))
  • Your consent where required (Article 6(1)(a))

Data Retention

We keep personal data only as long as necessary for the purposes described above or to comply with legal requirements. Afterwards, we delete or anonymize the data.

Data Sharing

We do not sell your data. We may share it with trusted service providers (e.g., hosting, email) who process it on our behalf and under appropriate agreements, or where required by law.

International Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards such as standard contractual clauses or an adequacy decision.

Your Rights

You have the right to access, rectify, erase, restrict processing, object, and data portability. You also have the right to withdraw consent at any time (where processing is based on consent) and to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at [email protected].

Cookies and Similar Technologies

Our website may use necessary cookies to ensure basic functionality. Where we use optional cookies, we will seek your consent. You can control cookies through your browser settings.

Data Security

We implement organizational and technical measures to protect personal data against unauthorized access, alteration or loss.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at [email protected] or call 030 452 601.

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